职位描述

As a Customer Application Consultant, your mission is to keep our OMP solution up and running for customers and to support all key-users with your knowledge. You improve our customers’ experience by providing excellent, professional, and efficient service. You are responsible for: 1. Clearly and professionally communicating your implemented solution to customers in fluent English. 2. Maintaining the Customer Application Knowledge Base with the customized functionality, troubleshooting guide, and practical how-to documents. 3. Preparing clear and structured input on tickets that need support from the colleague with the most suitable expertise. 4. Keeping a clear overview at all times, smartly dividing your time, and switching between priorities. 作为一名客户应用顾问，你的使命是确保我们的OMP解决方案为客户持续稳定运行，并凭借你的专业知识为所有关键用户提供支持。通过提供卓越、专业且高效的服务，你将提升客户的体验。 你的职责包括： 1. 用流利的英语清晰、专业地向客户介绍已实施的解决方案。 2. 维护客户应用知识库，其中包含定制功能、故障排除指南以及实用的操作指南。 3. 针对需要同事支持的工单，准备清晰且有条理的信息，确保传递给最合适的专家。 4. 始终保持清晰的全局视野，合理分配时间，并灵活切换优先级。

任职要求

1. A master’s degree (or similar by experience) with a strong interest in IT. 2. A passionate problem solver and out-of-the-box-thinker. 3. Fluent in English. 4. An analytical mind, and a desire to investigate in detail. 5. A passion for building and maintaining a good long-term relationship with customers. 6. A team player who can also work independently. 7 .The ability to work in a structured way and follow procedures, while simultaneously searching for continuous improvement. Bonus points if you have: 1. Knowledge of an additional language, such as Dutch, French, or German. 2. Interest in supply chain planning. 1. 拥有硕士学位（或同等经验），对信息技术有浓厚兴趣。 2. 是一位充满热情的问题解决者，善于跳出传统思维模式。 3. 英语流利。 4. 具有分析性思维，并渴望深入探究细节。 5. 热衷于与客户建立并维护良好的长期关系。 6. 是团队合作者，同时也能够独立工作。 7. 能够以结构化的方式工作，遵循流程，同时不断寻求改进。 如果你具备以下条件，将获得额外加分： 1. 掌握其他语言，如荷兰语、法语或德语。 2. 对供应链规划感兴趣。

联系方式

上班地址：安特卫普, 比利时