After-Sales Engineer Intern (f/m/n)
Geekplus Europ GmbH
  • 面议
  • 国外
  • 经验 不限
  • 全职
  • 发布于2024-07-09

Responsibility: Participate in on-site escort and product technical problem handling Collect and screen feedback from clients and partners, build and improve communication channels Assist with product hardware maintenance Assist in after-sales training for service partners and customers Execute and manage after-sales system, participate in spare parts materials application, transportation and recording Maintain customer relationships, improve customer satisfaction 责任: 参与现场陪同和产品技术问题的处理 收集和筛选客户和合作伙伴的反馈,建立和完善沟通渠道 协助产品硬件维护 协助对服务合作伙伴和客户进行售后培训 执行和管理售后系统,参与备件材料的申请,运输和记录 维护客户关系,提高客户满意度


Required capabilities, and skills: With valid German work permit Bachelor degree or above, major in logistics, mechanical related or similar industry experience is preferred Be able to work full-time for 6 month internship and willingness to become full-time employee afterwards Be able to adapt to frequent travel needs in Europe, with travel time accounting for 70%-80%. Fluent in spoken and written English and Chinese to meet daily and business communication needs Preferred qualifications, capabilities, and skills: A European driver\'s license is preferred Have a sense of responsibility, work conscientiously and responsibly Ability to prioritize multiple complex situations to deliver successful results Outstanding resilience, capable of maintaining composure in fast-paced work environments 所需的能力和技能: 持有有效的德国工作许可证 本科及以上学历,物流、机械相关专业或相关行业经验优先 能够全职实习6个月,之后愿意成为正式员工 能够适应欧洲频繁出差需求,出差时间占比70%-80%。 流利的中英文口语和书写能力,能满足日常和商务沟通的需要 首选资格、能力和技能: 持有欧洲驾证优先 有责任心,工作认真负责 能够优先考虑多种复杂的情况,以提供成功的结果 适应力强,能在快节奏的工作环境中保持镇静


上班地址:Düsseldorf, , Deutschland


Geek+ is a global technology company specialized in smart logistics. We apply advanced robotics and artificial intelligence technologies to create solutions for warehouse and factory operations. With the rise of e-commerce and the demand for a faster and more flexible movement of goods, warehouse and manufacturing operators are facing increasingly complex production and logistic challenges today. Speed, product diversification, same-day delivery, volume, safety… these concerns are impacting a wide range of industries, from apparel, retail, automotive, to even electronics, energy and pharmaceutical industries. Geek+ was founded to be the solution to these problems. We make logistics affordable, efficient, flexible, safe and agile. Our vision is to establish a fully automated and intelligent supply chain globally. We are a fast growing team of young professionals. For our European headquarter located in Düsseldorf, Germany we are looking for full time.