Service Engineer
Geekplus Europe GmbH
  • 面议
  • 国外
  • 经验 不限
  • 全职
  • 发布于2024-12-24
职位描述

1. Responsible for on-site escort and product technical problem handling 2. Collect and screen feedback from clients and partners, build and improve communication channels 3. Responsible for product hardware maintenance 4. Conduct in after-sales training for service partners and customers 5. Execute and manage after-sales system, participate in spare parts materials application, transportation and recording 6. Maintain customer relationships, improve customer satisfaction 1. 负责现场陪同和产品技术问题处理 2. 收集和筛选客户及合作伙伴的反馈意见,建立和完善沟通渠道 3. 负责产品硬件维护 4. 对服务合作伙伴和客户进行售后培训 5. 执行和管理售后系统,参与备件材料的申请、运输和记录 6. 维护客户关系,提高客户满意度

任职要求

1. With valid work permit 2. Bachelor degree or above, major in logistics, mechanical related or similar industry experience is preferred 3. Be able to adapt to frequent travel needs, with travel time accounting for 70%-80% 4. Fluent in spoken and written English to meet daily and business communication needs; Chinese, Cantonese or other European language is a plus 1. 持有有效工作许可证 2. 本科或以上学历,物流、机械相关专业或有类似行业经验者优先考虑 3. 能适应经常出差的需要,出差时间占 70%-80 4. 英语口语和写作流利,满足日常和业务沟通需要;会说中文、粤语或其他欧洲语言者优先考虑

联系方式

上班地址:Düsseldorf, 德国

公司信息